Franchise Review & Reputation Management Guide
What you will learn from this Free Guide
This comprehensive 35-page guide provides a framework for how all stakeholders in the franchise model (from corporate headquarters to the individual franchisee owner) can overcome their unique reputation management challenges.
What you will get from this Guide
- What review factors are unique to the franchise business model and how to address the challenges.
- Tips for when, where, and how to respond to franchise customer reviews for the maximum benefit.
- Short case studies and real-world stories that demonstrate the powerful impacts of both negative and positive reviews.
- Best practice for getting more customers to share positive reviews.
- Tricks for handling special situations such as fraudulent reviews, no reviews, and top-position negative reviews.