Enhancement Roadmap
Platform updates scheduled for the next few months
Enhancement
Nov 2024

Local Performance, Overhaul

Update of the Performance reporting module of the platform with a focus on greater controls to compare groups and accounts.

Local Performance, Overhaul

Update of the Performance reporting module of the platform with a focus on greater controls to compare groups and accounts.

Aggregation

Businesses of all sizes will be able to view performance aggregated by custom facets and groups for in-depth reporting.
Enhancement
Nov 2024

User Default Filters

Achieve inbox-zero views & common team experiences with assignable filters.

User Default Filters

Achieve inbox-zero views & common team experiences with assignable filters.

Set Visibility & Expectations

Admins will be able to create and assign default filters to users. This new flexibility is in addition to customized roles that isolate visibility and control.
Enhancement
Nov 2024

Apple Business Connect, OAuth

Including direct API-level control of all Apple Business Connect listing controls.

Apple Business Connect, OAuth

Including direct API-level control of all Apple Business Connect listing controls.

Visibility & Control on Apple Devices

Regular updates ensure that any changes in your business hours, location, or services are immediately reflected. This helps maintain accuracy and trustworthiness.
Enhancement
Nov 2024

Expanded API capabilities

Adding API endpoints, fields, and filter options for enhanced data access.

Expanded API capabilities

Adding API endpoints, fields, and filter options for enhanced data access.

More Data Points. More Access.

Starting with listing management and then extending into additional review record details, the API-available fields are being expanded.
Enhancement
Nov 2024

Historic Sentiment Analysis

Topic Sentiment Analysis Scoring for Historic Reviews

Historic Sentiment Analysis

Topic Sentiment Analysis Scoring for Historic Reviews

Looking Back to Look Forward

Users will be able to run sentiment analysis topic and scoring scans on past reviews over a selected date range and review sources. This effort will then be extended to competitor reviews in an upcoming effort.
Enhancement
Dec 2024

Full Review History Timeline

Visibility to the full time of a review, from creation through any updates to the rating, comment or reply.

Full Review History Timeline

Visibility to the full time of a review, from creation through any updates to the rating, comment or reply.

Understanding Customer Feedback Flows

Unique to the industry, gain insight into each review update or change based on your responses.
New Feature
Dec 2024

Actionable Insights

New platform functionality to surface the exact changes that will increase customer acquisition and retention.

Actionable Insights

New platform functionality to surface the exact changes that will increase customer acquisition and retention.

Enhancement
Dec 2024

Bing Places for Business

Direct Bing Places listing management with comparisons to Google, Apple, Facebook, etc.

Bing Places for Business

Direct Bing Places listing management with comparisons to Google, Apple, Facebook, etc.

Direct Bing Integration

Full OAuth integration and control of all Bing Places for Business listing details.
New Feature
Dec 2024

AI Image Analysis

Launching new multi-modal AI analysis of publicly uploaded images.

AI Image Analysis

Launching new multi-modal AI analysis of publicly uploaded images.

Catching what Google Misses

The new AI-powered workflows will analyze the content of each public image to identify images that are misleading, irrelevant, or off-brand. These auto-tag images can then be appealed for removal.
New Feature
Dec 2024

Sentiment Analysis Reporting

New reporting suite for review topics, emotion tagging and sentiment analysis scoring.

Sentiment Analysis Reporting

New reporting suite for review topics, emotion tagging and sentiment analysis scoring.

Slice & Dice Data to Gain Insights

Unparalleled insights into your customer's feedback, aggregated into industry-specific topics.

Review Showcases Update

Design, filtering, and customization updates to support more seamless website integrations.

Review Showcases Update

Design, filtering, and customization updates to support more seamless website integrations.

Users will have multiple choices for the core presentation, font colors, font sizes, padding, and destination links. In addition, users will be able to incorporate a fully customized CSS to achieve nearly any design.
New Feature
Jan 2025

Waze Public Indexing

Validation of all key Waze listing data points to assure listing consistency.

Waze Public Indexing

Validation of all key Waze listing data points to assure listing consistency.

Assuring Accuracy

Indexing each location's Waze public details will let each brand identify public suggestion edits that need to be corrected to make certain customers have accurate details.

Expanded Google Services

Users will have greater flexibility to build out pricing and descriptions for Google Business Profile services.

Expanded Google Services

Users will have greater flexibility to build out pricing and descriptions for Google Business Profile services.

Enhancement
Jan 2025

Media Hosting

New capability to hold image assets to support management of Posts, Showcases, Menus, and Products.

Media Hosting

New capability to hold image assets to support management of Posts, Showcases, Menus, and Products.

Streamling Workflows

We're adding options to add/edit/delete media assets (images and videos). Teams will find it easier to manage large accounts by accessing a common set of brand assets for posts and listings.
Enhancement
Jan 2025

Subscriptions Currency Option

We update our payment process to allow credit cards subscriptions in US Dollars ($), Euros (€), British Pounds (£), or Brazilian Reals (R$)

Subscriptions Currency Option

We update our payment process to allow credit cards subscriptions in US Dollars ($), Euros (€), British Pounds (£), or Brazilian Reals (R$)

Subscriptions in Multiple Currencies

Extending our international flexibility, we will be updating payment process to allow for credit cards subscriptions in multiple currencies, starting with the Euro (€), the British Pound (£) and the Brazilian Real (R$).
Enhancement
Jan 2025

Looker Data Studio - Performance Insights

Expanding data connection to Looker Studio to include GBP Performance Insights

Looker Data Studio - Performance Insights

Expanding data connection to Looker Studio to include GBP Performance Insights

Custom Reporting

Build any type of customized reporting and analysis in Looker Data Studio with this additional data set.
Enhancement
Feb 2025

Looker Data Studio Competitor Reviews

Adding competitor review ratings and comments to the Looker Data Studio reporting data set.

Looker Data Studio Competitor Reviews

Adding competitor review ratings and comments to the Looker Data Studio reporting data set.

New Feature
Feb 2025

Instagram Posts

Significant expansion into the Local Social space by adding functionality to create & schedule Instagram posts, individually and in bulk.

Instagram Posts

Significant expansion into the Local Social space by adding functionality to create & schedule Instagram posts, individually and in bulk.

Enhancement
Mar 2025

Enhanced Spreadsheet Workflows

Expanded toolsets for bulk listing management by connected spreadsheet.

Enhanced Spreadsheet Workflows

Expanded toolsets for bulk listing management by connected spreadsheet.

Enhancement
Mar 2025

Competitor Listing Summary

View the core listing details of competitor locations indexed for reviews.

Competitor Listing Summary

View the core listing details of competitor locations indexed for reviews.

Enhancement
Mar 2025

Review Response Deadlines

Set automations to assign review response deadlines.

Review Response Deadlines

Set automations to assign review response deadlines.

New Feature
Apr 2025

Communication Portal

Platform portal for direct local team communication.

Communication Portal

Platform portal for direct local team communication.

Tools to support communication between "corporate" and store managers or franchisees. Typical use cases will be requests for new images and the confirmation of holiday hours.
New Feature
Apr 2025

Facebook Messenger

Messenger chat moderation directly from in the LocalClarity platform.

Facebook Messenger

Messenger chat moderation directly from in the LocalClarity platform.