10X Coverage
Index the full review history of up to 10 competitor locations across multiple sources for each of your locations, providing in-depth insights into their performance, customer sentiment, and common pain points.
Full Scouting Reports
LocalClarity’s Competitive Intelligence dashboard lets you easily identify competitor review rating distribution and their response coverage.
Organize comparisons by assigning tags to competitor groups for more granular evaluations. Track trends over time to see how competitors’ strategies evolve, and gain insights into the strengths and weaknesses they’re highlighting through their customer responses.
Full Details
More than just ratings, gain access to dates, locations, customer comments, and responses to gain a full understanding of each of your competitors' reputation with their own customers.
Nonstop Insights
After the initial historic collection, new reviews and responses are indexed on a weekly or monthly basis. All data points are available as downloads to support custom reporting and analysis.
This allows you to dive deeper into competitor strategies by identifying recurring themes and patterns in customer feedback. For instance, if a rival restaurant chain frequently receives praise for its quick service in the summer months but criticism for its winter ambiance, these insights can inform your own service or atmosphere adjustments.
50+ Review Sources
Track competitors across every facet of their business operations, from their store locations to their industry-specific review portals, and from apps to their employee feedback. You're competing in every arena, understand their relative strengths and weaknesses.
Legal, Medical, Trades, etc.
Unlike general review sites, industry-specific portals cater to audiences who are seeking specialized services and often value credibility, expertise, and reputation more heavily.
For instance, a patient researching a physician on a healthcare review site or a homeowner looking at contractor reviews on a trade-specific platform relies on these focused reviews to ensure quality and professionalism. Monitoring competitor performance on these sites gives you a clear view of their standing in the industry.
Marketing Research
Work with LocalClarity to build primary industry and geographic marketing research analysis. Access tens of thousands of reviews across multi-year timelines to support agency marketing efforts or to initiate significant enterprise-level campaigns.
Create Unique Analysis
For example, by gathering store-based customer feedback from a dozen retailers with hundreds of locations, you can create a comprehensive primary research report that reveals key insights and trends, both universal and regional.
This research could uncover, that customers in coastal cities prioritize stores that promote eco-friendly materials, while customers in colder climates consistently highlight staff friendliness.
This data-driven research would empower a sportswear retailers to make strategic adjustments that align with evolving customer needs, giving them a competitive edge.
