User Accounts

Let’s dive into the very first step in customizing your LocalClarity instance, registering as a user.

Initial Sign Up

The first step is to simply provide your first and last name, business email account and a moderately strong password.

Workspaces

The LocalClarity platform is used by businesses of every size in over 100 countries, from single location shops to some of the largest retail chains. This flexibility is supported by our unique structure where a “Workspace” serves as the home for any number of distinct business entities (Profiles) that hold any number of business locations, each with numerous connected listings.

Creating a workspace is a simple process. We need only a unique name and some insights into your goals for working with LocalClarity.

Profiles

Immediately after creating a Workspace, you will be invited to the Profile creation flow. This updated process lets you customize the structure, set the initial functionality, and invite the team. Don’t worry skipping anything of the settings, you will always be able to update your preferences directly within the new Profile.

Core Details

Each profile can be customized to match your unique needs. Start with a name, icon, the primary business industry served from this profile and an estimate of the total number of locations you expect to manage.

Set Language, Date & Time Preferences

Here’s where you get to set your geographic preferences. Select from 14 available languages (more coming soon) and then set date and time formats. Next, you get to chose to time stamp applied to each review, either Coordinated Universal Time (UTC) or timestamp based on the time zone of the reviewed location.

Initial Reporting

Although you’ll have lots of flexibility for custom reports once the Profile is created, in this step you can turn on four of the most common email reports.

Generative AI

Now we’re getting into the good stuff. All Professional, Agency, and Enterprise plans come with a host of generative AI capabilities embedded directly into the platform. Select the ones that make sense for your needs.

Team Invitations

It’s time to share the power. Invite some additional users with their email and one of the default roles. Of course, you will have the option to create custom roles and invite any number of users for all funded plans. Include a short message to let the team know what to expect.

Confirmation

Here’s you chance to review all the details. If you need to make edits before proceeding, please navigate back to the relevant step. Don’t worry if you change your mind, all of these settings can be updated in the platform.

Integrations

Congratulations! You now have a completed structure to hold each of your intended source integrations. We highly recommendation that you start with the platform typically most important to your digital business presence, Google.

Google Business Profile

Most widely used due to Google's dominance in the global search engine market. Integrates deeply with Google Search and Google Maps, facilitating a high level of visibility and customer interaction for your brand.

Apple Business Connect

Targets users of Apple devices, which can be a significant market in regions with high Apple product penetration. Provides businesses with tools to customize how their information is presented in Apple Maps.

Bing Places for Business

Integrates with other Microsoft products and services, offering benefits for businesses embedded in the Microsoft ecosystem.

Facebook Local

Strong social component, as it integrates with the broader Facebook ecosystem, potentially increasing engagement through social shares and likes. Also great for promoting events and offers directly to a community-based audience.

50+ Additional Integrations

‍LocalClarity integrations to pull in listing and review data with 50+ other platforms. See the full list in Integrations.

Settings

This is where you can control the presentation and experiences of the users in the Profile. We invite every Admin to explore each section and then reach out to Client Success with any questions.

Reports

Deserving special attention in Settings is the Report creation workflow. Send systematic (daily, weekly, yearly) or real-time reports to both users and non-users. Notify store owners every time a negative review is received, send the last week of reviews to shareholders, or create any report to fit your workflows.

Automations

Be less busy with LocalClarity's Automation Engine. Set custom triggers and actions to notify, assign, and organize your team's workflows. Get notified when someone makes a suggested edit to your Google listing, assign specific reviews to specific people, tag certain reviews, and more.

Your AI Agent

Make AI work for you with custom AI Agents. Tailor your Agent to respond to reviews how you want, with your brand's tone of voice and any other context you give. Eliminate the busy work.

Quick Wins

See what your Listings need in an instant with our Locations module. Whether your stores need Descriptions, Holiday Hours, Posts, or something else, we present the information for you to quickly see and address.

Client Success

Our Client Success team is with you every step of the way. From getting onboarded into the platform, to tailored training calls along the way. LocalClarity makes sure you achieve your goals in the local space.

Answers to Common Questions

Does LocalClarity work with Agencies?
Yes, whether you want to work with us directly or via a white label instance.

How do I get started?
Get started by creating a free Profile and schedule a demo!