Quality Insights
From a handful of reviews per moth to thousands of reviews per day, monitor performance by app and source. Gain insights into customer experience and how updates affect user feedback over time.
All of your app reviews in one place saves you time but also gives you more control. Stop jumping between apps and create unified responses across platforms.
LocalClarity is your Control Center to gauge your app performance but also respond in kind. Utilize templates and Artificial Intelligence to maximize efficiency in responding to your app reviews.
Stay ahead of your competitors by monitoring what people are saying about their app. This feedback can be used in comparison to your own reviews to gain valuable insights into where you stand in the marketplace.
Only get the most useful intel from competitor reviews by utilizing automations based on custom triggers and filters.
A rapidly growing brand struggled to continuously update their regular and special holiday hours on Google maps and search.
LocalClarity makes it easy to aggregate all of your competitor’s reviews and then update the data set monthly. You gain access to their total reviews, average review rating, review distribution, response ratio - and even the raw review and response comments. By comparing these numbers to your own ratings and reviews, you’ll be able to see where your business needs to improve — or where you’re already winning.
We are excited to include AI responses into the ReviewsInbox controlled by a human to validate each reply before sending the response to the individual and publishing the content to the web. When generative AI evolves to provide slightly better output controls, we will happily add generative AI auto response.
We have developed a suite of services that empower teams of all sizes to engage with their customer feedback directly, including generative AI responses and even auto-response campaigns. In limited circumstances we will consider a full service engagement for large enterprise clients. Reach our to Client Success to inquire about options and pricing.
There are currently no structural limits on the number of competitor reviews that can be indexed, however we receive the right to limit on the number of historic reviews to 100,000 per listing.
Unfortunately, no. Each review platform has unique criteria for gathering, monitoring, and distributing consumer feedback. One option is to let your customers know that you would appreciate reviews on platforms that you wish to build up as part of a strategic plan to gain full value from your reputation.