We are thrilled to release bi-directional review & response management for Apple App Store Reviews. Our bi-directional API connection allows for the receiving of reviews and pushing of responses directly to and from Apple App Store.
We have been indexing Apple App Store reviews for the last several years. This launch sets the stage for direct response management from the platform. With increase in app based businesses and app derived business, we are excited to begin supporting clients direct engagement with their customers through app review management.
All profiles with Plus or Pro level subscriptions can connect directly to Apple App Store to access historical and current reviews. All go-forward reviews can be answered directly from the main ReviewsInbox. To begin the setup for Google Play integration, please visit this link or contact us at [email protected] for additional support.
We are excited to soon roll out auto response capabilities for app review management. This will allow users to set up specific, trigger-identified responses for evergreen review engagement.
