Release Note

Auto Response Non English Reviews

Realease Notes
Auto Response Non English Reviews
October 11, 2022

The flexibility of Intelligent Auto Response has been updated to handle non-English reviews properly.

The new "short comment" option allows users to control the number of characters in the triggering review. For non-English reviews, however, the comment block from Google includes a translation. The short, 9-character review of "Muito bom" becomes the 42-character review of "Muito bom (Translated by Google) Very good".

Details

The Intelligent Auto Response campaign builder now only counts the number of characters preceding any Google translation text so use can be confident of managing the exact trigger length.