The number of templates that can be created and assigned to Intelligent Auto Response Campaigns has increased.

Details

‍We have invested in our infrastructure to expand our platform capabilities for power users of our Intelligent Auto Response. Previously, the number of templates that could be created per star rating was 30, allowing for 150 total templates per profile across the rating scale. This limit has been increased to 50 templates per rating (250 total).

Additionally, the limit on the number of templates that can be assigned to a single campaign random rotation has been increased from 15 to 25.

Next Steps

‍We will continue to monitor performance speed to make certain all campaigns across all clients continue to quickly fire off responses regardless of complexity or size. After a monitoring period, we will look to expand these limits further.