Release Note

Auto Responses for App Reviews

Realease Notes
Auto Responses for App Reviews
January 10, 2023

Auto-response campaigns for Google Play Store and Apple App Store reviews are not available!

Our ReviewsInbox™ allows you to respond directly to reviews from your connected integrations. We have historically offered our direct reply option, our explore option, and saved replies/templates. With applications becoming a significant touch point for brands with their current and future customers, we have moved to include Intelligent Auto Response campaigns for these platforms.


LocalClarity has historically supported review monitoring for applications (both Google Play and Apple App Store) and we're thrilled to offer this deeper lever of integration and control.

Details

All profiles with the Plus or Pro subscriptions can now establish an authorized connection to both Google Play Store and Apple App Store. This allows for bi-directional review and response flows, and makes possible the inclusion of App review in auto-response workflows.