All users can now create automation recipes with the location geography as a trigger. We continue to build powerful options into our industry-leading Automation Center. Prior to this update, users would need to create a custom group to trigger actions for locations within geographic boundaries.
Built directly into the Automation recipe builder, users can select a geographic decision tree to apply actions. The trigger can be set as broad as by country and as specific as by City.
Please note that the Service Area Businesses (SABs) do not have full addresses by default. To use a geographic trigger, these businesses would need to have a master address record.
Even within a geographic region, there can be a high degree of language variability in customer review content. We are actively working on launching a language detection trigger option.
