Our Automation Center has been updated to include target options for new images and videos uploaded by the public to Google Business profiles. With this release, users can create a recipe to receive real time notifications stating, "A new public media asset has been uploaded to {location}." This enhancement aims to streamline media asset management and ensure your team is aware of the latest content shared to your Google Business Profile locations.

LocalClarity automated workflows have already saved clients thousands upon thousands of hours, so we were thrilled to receive a feature request to include a filter for any new media assets shared to Google Business Profile. Brands can now distribute new image email notices to specific teams or even individual store managers.

Details

The Automation Center is accessed from either the ReviewsInbox (upper right button) or from the Setting menu. Triggering the recipe builder will present the options for building the right combination of targets, filters and actions.

This latest update adds "public media" to the initial target list. Users can then take advantage of the full filter set and the action option of sending a notification email to any profile users. The email contains the full locations details plus a thumbnail image or video link. Email recipients can then click into LocalClarity for more controls or to jump directly to the media asset on Google.

The enhancement works with both real-time notices (via pub/sub network) and overnight API pulls to initiate the email notices.

What's Next

We have a couple of upcoming enhancements that will make this enhancement even more impactful. First, we are adding the concept of non-user Contacts to the LocalClarity platform. This will allow users to trigger all automation notices to any stakeholders. Second, we're changing the notification fields to multi-select to make it easier manage automation recipes for large teams. Finally, we're hoping to incorporate AI into the image workflow so that brands can "read" the image content and choose to trigger notification based on the elements contained in the photo. As always, your feedback is essential in shaping our product roadmap, and we look forward to hearing your thoughts on these updates!