Release Note

Duplicate Review ID & Removal

Realease Notes
Duplicate Review ID & Removal
June 6, 2022

Today we launch a new feature to identify reviews received from Google in duplicate (or even triplicate) due to updates from the reviewer. Each day, we access all the reviews (both new and updated) from Google, At times, the updated review is made available with distinct identification so that LocalClarity mistakenly presents it as a distinct review.

Details

All profiles can now be set for a weekly evaluation of all Google reviews so that additional records can be removed. The switch can be accessed from Settings > Review Settings (see below). Upon the initial trigger, an audit will be performed on the connected account with all replicated reviews removed. This process with then trigger automatically each week.