Our Intelligent Auto Response has always been a fan favorite of our clients, and taking some of the feedback we’ve received, we came to the happy decision to release a broader set of auto-insert variable options. Our auto-response templates allow for up to 6 different defined auto-insert variables which, for some, has been limiting. However, by understanding more of our client’s preferred use-cases, we were able to create a plan of action and execute.
Our users now have the ability to create and define their own set of auto-insert variables on both a profile level (e.g. Applies to all locations) and on a location level (e.g. Applies to just that location). It is our hope to allow for more variety in review templates and assist our users in creating truly personalized responses.
Users will need to go into Manage Locations > Select a Location > Select Location Details > Variables
