Users now have the ability to turn off the live chat support bubble in the platform. This item is one that came directly from a handful of clients who found that while our chat invitations offered a great resource to reach the LocalClarity team, it got in the way of accessing details within the platform.
As we’ve mentioned before, we love receiving platform improvement requests from clients as they provide us great insight into our user’s everyday workflow. As such, to ensure that there are no issues with accessing different elements of the application, we have added the ability to turn our chat bubble on and off.
The chat bubble normally present in the lower right corner of each application page can be turned on/off by clicking on the chat icon in the top navigation. This chat icon is not present in white-label installations without direct LocalClarity chat support.
