Google Business Profile (formerly GMB) Problem Primarily Affected Service Area Businesses (SABs)

With problems on the backend for Google, businesses were not displaying addresses on the frontend. This had the effect of listing an address somewhere in Kansas simply because it sits at the geographic center of the country. While Google works to resolve the issue, the problem hurts local listings that rely on Google Business Profile. These issues also underscore the importance of checking the status of your account, so that you can promptly report problems as they arise, minimizing downtime in the process. While the GBP support team continues to work on resolving the issue, business owners should pay close attention as they enter their information. If you do not see your specific city and state populate when typing your business in, the problem is bound to negatively impact your listing. Business owners are encouraged to contact GBP support.