GMB Messaging Now Showing Desktop Notifications
Users can now be notified via their desktop browser of a Google My Business message being left for one of their listings. It is exciting to see Google expand users' functionality in mobile to desktop. This can be in an attempt to provide a unified local search experience.
Google Business Profile Users Are Notified of Messages By Way of Desktop
The fact that business owners can now communicate with customers via desktop version of GBP simplifies the process. The option of communicating from the phone or the desktop provides businesses with more versatility. Whether you're getting calls, contact forms, or Google posts, the interest on the part of your customers is what matters. They want to know your hours, how to set up an appointment, and the cost of services. Thankfully, there are a variety of ways to answer them.
