How Is Your Business Doing? Message in Google Business Profile.

It has been reported that users are now receiving a "How is your Business Doing?" section in the GBP message feature. It is being viewed as experimental as it lists the Response Rate and Average Response Time of your business's reviews.

Accessible via Google Maps, Google Search, and Google Business Profile, the "How Is Your Business Doing?" feature allows for another touchpoint with customers. People can reach out to request reservations, appointments, and classes, among other services.

‍