Google Business Profile (Formerly GMB) Makes It Easier for Businesses to Respond to Customer Reviews

Because mobile apps alone are limited, GBP has included a desktop interface. Theoretically, this update will make it more convenient and efficient for business owners to respond to customer requests or reviews. Because so many businesses are outfitted with full-size screens and full-size keyboards, this is a welcome update, as it allows business owners to be more responsive to customer requests and reviews.

‍