Featured: Most-Mentioned Place Topic Reviews

Google includes the featured review section of Google Business Profile listings. This addition will feature reviews for the most mentioned place topics. These topics will be bolded like repeated mentioning of "Great Service" or "Real Estate". This helps determine which types of reviews will now be presented in this business profile.

Business owners get a major update for their listings as Google Business Profile highlights most-mentioned places and the most frequently used terms. While Google does not name a number, Place Topics (a feature that uses machine learning) is created only when a business has "enough" topic worthy reviews. Place Topics is intended to give users a snapshot into the average customer experience while searching, thereby giving searchers an idea of what to expect from a visit to the business.

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