LocalClarity connects to each review sources via the most robust methodology allowed by the originating platform. Ideally, the platform provides an open API that allows for full receipt of reviews and pushing of responses. Unfortunately, most platforms have don't support API connections, limiting overall capabilities.

For full details on connection types please see this article.

Direct Responses

Each review that can receive a direct response from within the platform are presented with a blue Post Reply bubble.  

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All direct review response workflows are available for these review sources:

• Google
• Facebook
• Booking.com
• Trustpilot
  
• Apple App Store
  
• Google Play Store
  
• Apple Places

Indirect / On Review Platform

Each review that cannot be sent a reply directly from the application (again because the platform does not support this technology) presents with a green arrow.

Clicking this arrow sends the users directly to the location page for the specific review received. Users will need to log into the application and follow the reply workflow. Once the response is provided directly on the platform, LocalClarity brings in the response for reporting and analysis the next business day.

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Here is the full list of the indirect response partners:

• Google
• Facebook
• Booking.com
• Trustpilot
• Tripadvisor
• Zomato
• Yelp
• Expedia
• Lawyers.com
• Avvo
• Vitals
• RateMDs
• Healthgrades
• ZocDoc
• Glassdoor
• Cars.com
• CarGurus
• Edmunds
• Talabat
• Reserve out
• DealerRater
• Houzz
• HomeAdvisor
• HomeStars
• Apartments.com
• Rent.com
• Zillow
• Cellarpass
• Product Review
• Angie’s list
• Highya
• Hostelworld
• OpenTable
• Indeed
• Hotels.com
• Foursquare
• Google Play
• App Store
• TrustRadius
• Capterra
• Airbnb
• G2 crowd
• BBB

We reach out to each one several times per year to gain insights into their technology roadmap and request additional connection tools

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Still not seeing your review source of choice? Reach out to us at [email protected] with your suggestions.