LocalClarity
Get Started
Platform
Core Functionality
Local Listings
Optimize seamlessly at scale
Local Social
Campaigns across locations
Performance
Advanced analytics & tracking
Reviews
Engage to increase
ratings
Keywords
Current & historic
exposure
Reporting
Deliver insights to stakeholders
Distinct Capabilities
Automation
Competitive Intelligence
AI Agents & Workflows
Image Management
Sentiment Analysis
App & Software Reviews
Global Rearch
Single-Source-Truth
Resources
Blog
How Generative AI Will Revolutionize SaaS
October 23, 2024
Release Notes
Retroactive Sentiment Analysis Scans
November 6, 2024
Roadmap
Local Performance, Overhaul
November 7, 2024
Case Studies
Coffee Shop See Impacts in 3 Months
November 5, 2024
Resources
SEO Glossary
SEO Change Log
Support
Knowledge Base
Knowledge Base
Getting Started
Quick Start Guide
Integrations
All Listing & Review Integrations
Support
About Us
Contact Us
Podcasts
Schedule Demo
Pricing
Pricing Plans
Disruptive, Transparent Pricing
Get Started
Login
Get Started
Knowledge Base
Review Management
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Review Management
Industry leading ReviewsInbox™
Yelp listing and review integration steps
Step-by-step instructions to integrate your Yelp listings and reviews.
Read More
Custom Variables
Extend the power of review response templates with your own location data.
Read More
Managing Online Reviews
The importance of managing reviews across all platforms.
Read More
Recent Reviews are not showing in my ReviewsInbox
This can occur when the authorization connection to Google expires. Here are the steps to correct.
Read More
ReviewsInbox™ Filtering
Extensive search and filter options make it easy to manage reviews @ scale.
Read More
Managing Google Questions and Answers
Respond to inquiries and ask your own questions across business locations.
Read More
Set Up Competitor Review Tracking
Easily track rivals' ratings and reviews with LocalClarity for strategic advantage.
Read More
Automated Workflow Recipe Options
User can craft numerous unique combinations of triggers and actions to create custom automated workflows.
Read More
Creating an Automated Workflow
Streamline review and listing management with a no-code recipe builder.
Read More
Intelligent Auto Response
Create raving fans automatically across all locations with automatically triggered, on-brand responses.
Read More
Review Synchronization - Monthly & Weekly
Match review changes accurately with LocalClarity's Review Synchronization feature.
Read More
Review Settings Overview
Profile administrators can set custom user workflows and synchronizations.
Read More
What review sources are available?
Integrate with over 50 global review sources for complete control.
Read More
Creating replies for Auto Response Campaign?
Response templates should be created in ReviewsInbox to power campaigns. Here are the steps.
Read More
Editing previously sent review responses
Users can easily edit responses to reviews to maintain full reputation control.
Read More
How to reduce visibility of negative Google reviews
Techniques to reduce negative content and increase positive comment visibility.
Read More
Factors for Google's Most Relevant Reviews
Google ranks reviews by relevance based on length, keywords, specifics, local focus, and recency.
Read More
Deleted Customer Review? Next Steps
Ask the reviewer for an edit to potentially re-publish the review.
Read More
Extending the dates of auto-response campaigns
Update the active dates or set to run campaigns indefintely.
Read More
Can I reply to TripAdvisor reviews in LocalClarity?
TripAdvisor no longer makes it possible to directly respond to their reviews in the platform.
Read More
App version and reviewer country for Google Play?
Country of reviewer is not provided by Google Play, but app version is.
Read More
How many saved replies can I have in my Profile?
Each profile can hold 1,000 distinct review templates so cover every situation.
Read More
How to Respond to Positive Reviews
Specific, personalized appreciation can turn a happy customer into a raving fan.
Read More
How to Respond to Negative Reviews
An authentic apology can go a long way to improve customer relations.
Read More
What to avoid when trying to secure more reviews
Review solicitation should be organic and universal to avoid removal and possible account suspension.
Read More
Meaning of purple exclamation mark in reviews
This marks a review that has been updated and separate the origial and updated date stamps.
Read More
Preventing AI models from retaining review responses
No client or end customer data is retained for LLM training.
Read More
Where is the Review I just Left for My New Listing?
Google blocks the public presentation of reviews from connected user accounts.
Read More
When review response date precedes review date
Reviews, even those with responses, will receive a new date and time stamp with every update.
Read More
What name will show on my review responses?
All review responses are presented as "Response from the owner".
Read More
Can I create my own folder in the ReviewsInbox?
Easily organize customer feedback using powerful and flexible review tags.
Read More
Filter ReviewsInbox for Local Guides?
LocalClarity can use AI to identify guides by the star points on their profile image.
Read More
Can I be notified when I receive a 1 star review?
Yes. Enjoy full control over filtered real-time notifications and scheduled reports.
Read More
Creating Review Reports
Workflows to create unlimited scheduled or triggered reports for all stakeholders.
Read More
How do I download all my reviews?
Easily download your reviews in the platform.
Read More
Responding to reviews from the different platforms.
API connections ease direct responses while custom workflows support indexed reviews.
Read More
Can LocalClarity request new reviews?
Capabilities are focused on local presence and review flow management.
Read More
How far back do reviews go?
LocalClarity accesses every historic review permitted by source terms and policies (up to 20 years).
Read More
When you see repeated states/territories in reportin
Some listings have addresses not properly placed onto Google maps.
Read More
How to Delete a Sent Review Response
Simple steps to delete or update a response to a review.
Read More
Why can’t I ask for Yelp reviews?
Don't ask customers to leave reviews on Yelp!
Read More
Sharing reviews on the Knowledge Panel
Google doesn't allow review aggregation from sub-listings.
Read More
Can I enable Google's direct review requests?
More reviews, fewer comments, less control.
Read More
Different review totals in LocalClarity and Google
LocalClarity keeps full history of your Google reviews.
Read More
What types of negative reviews will Google remove?
The types of review Google removes.
Read More
How to set up text messages notices for new reviews
Use Zapier to get text message alerts for new reviews.
Read More
Downloading your Google reviews
Easily download reviews from specific sources via Data Downloads tab in Settings.
Read More
How to remove fake/fraudulent reviews from a listing
Appeal a single review easily: select 'Flag as inappropriate' to report policy violation directly to Google.
Read More
Does Google automatically remove reviews?
Yes, but LocalClarity offers unique tracking and verification tools.
Read More
AI Tone of Voice Default
AI Tone of Voice Default
Read More
No results found.
Please try different keywords.