GBP provides another potential touchpoint with local customers.

Google improves search performance with a simple geographical update.

Restaurant owners and consumers benefit from a more user-friendly of making reviews from a mobile device.

GBP offers business owners a clear way to consolidate multiple listings for a single location.

Simplifying business owner's ability to make on-the-fly edits, GBP adds a popup.

Exclusively available on mobile Chrome views, managers and business owners need to opt in to access Call History.

The ever-present happy face symbol is added to local packs.

Most-mentioned place reviews give users a snapshot image of the customer experience.

GBP Performance reporting is coming

Hungry diners get at-a-glance restaurant star ratings.

Users can now be notified via their desktop browser of a Google My Business message being left for one of their listings. It is exciting to see Google expand users' functionality in mobile to desktop. This can be in an attempt to provide a unified local search experience.

Small Business Advisor offers a focused, one-on-one video tutorial for local business owners.

Revealing competition and phony listings, the label should help local businesses and their customers.

GBP phases out the shortname feature.

When clicking on a branded pin, users will see an ad in the Knowledge Panel.

Unavailable from GBP dashboard, Google provides a how-to guide.

The opt-in feature means users will see a Google-assigned number, not the customer's actual phone number.

Restaurants feature a booking tab to confirm customers' orders and reservations.

Keep business information up to date and manage phone calls through the company dashboard.

The form allows users to describe the problem they are experiencing.